Terms of Service for the Linglass Service
Effective date: July 30, 2026 · Last updated: July 30, 2026
1.1. These Terms of Service (hereinafter — the "Terms") set out all material terms for the provision of the Linglass service and constitute a binding agreement between Furtaev Ilia, Individual Entrepreneur registered in the Republic of Armenia, TIN 20354437, state registration number 286.1599034 (hereinafter — the "Provider"), and any individual using the Service (hereinafter — the "User").
1.2. Linglass (hereinafter — the "Service") is a software product for learning foreign languages, comprising a browser extension, a web application at https://linglass.app (https://learn.linglass.app), mobile applications, and a server-side API. The Service provides dual subtitles while watching video on supported video platforms, contextual translation, pronunciation audio, phonetic transcriptions, and spaced repetition.
1.3. Acceptance of these Terms occurs:
Acceptance constitutes the User's full and unconditional agreement to all of these Terms. If the User does not agree, the User must stop using the Service.
1.4. From the moment of acceptance, these Terms have the force of an agreement concluded between the Provider and the User.
1.5. The Provider may amend these Terms by notifying the User no less than 10 (ten) calendar days before the amendments take effect, by publishing an updated version on the Service website or by email.
2.1. To use the Service, the User must register by creating an account with an email address and password and confirming the email address, or by authenticating through third-party services (Google, Apple).
2.2. The User undertakes to provide accurate information upon registration and to keep it up to date.
2.3. The User is responsible for the security of their credentials and for all actions taken using their account. In the event of unauthorized access, the User must immediately notify the Provider.
2.4. The Provider may suspend or delete the User's account in the event of a breach of these Terms.
2.5. The User confirms that they meet the minimum age required to consent to the processing of personal data in their country of residence, or that they use the Service with the consent of a parent or legal guardian where required.
3.1. The Service is provided on an "as is" basis and includes the following functionality:
3.2. The Service is provided under the following plans:
Free plan:
Paid plan (Premium):
3.3. The Provider may modify the composition of plans, their pricing, and restrictions, with no less than 10 (ten) calendar days' notice to the User.
4.1. Payment for the paid plan is made for the selected access period (monthly or annual). The price, access period, and payment methods are indicated on the Service pricing page (hereinafter — the "Pricing Page"). The information on the Pricing Page forms an integral part of these Terms.
4.2. The service is deemed rendered from the moment the User is granted access to the paid plan functionality. Confirmation of service delivery is the activation of the paid plan in the User's account.
4.3. Auto-renewal. The paid plan purchased by card on the web renews automatically at the end of each paid period (monthly or annual) at the then-current price, until canceled. The User may cancel auto-renewal at any time in the Service settings; upon cancellation, access remains active until the end of the already-paid period and no further charges are made. Purchases made through Apple App Store or Google Play are governed by the auto-renewal and cancellation terms of the respective store. Historical one-time web purchases made via Robokassa do not renew and remain governed by the terms in force at the time of purchase.
4.4. Right of withdrawal / refunds. The User may request a refund within 14 (fourteen) calendar days of the initial payment if the User has not used any paid features of the Service, and in any event where services were not provided due to the fault of the Provider (Service unavailability for more than 72 consecutive hours). This does not affect any mandatory consumer rights available to the User under applicable local law. Refunds for web card purchases are executed through Polar (the merchant of record for web card payments); refunds for purchases made through Apple App Store or Google Play are handled by the respective store.
4.5. To request a refund, the User contacts the Provider at [email protected]. Refunds are processed using the same payment method used for the original payment, within 10 (ten) business days.
4.6. The Provider does not store or process the User's full bank card details. Web card payments are processed by Polar Software Inc. (Polar), acting as the merchant of record for such payments: Polar sells the paid plan on the Provider's behalf, processes the payment, and handles applicable sales taxes and billing documents. Purchases on mobile are processed by Apple (App Store In-App Purchase) for iOS and Google (Google Play Billing) for Android. All providers are PCI DSS–certified; card data is entered by the User on the payment provider's secure page and is not transferred to or stored by the Provider.
5.1. The User is entitled to:
5.2. The User undertakes to:
6.1. The Provider is entitled to:
6.2. The Provider undertakes to:
7.1. All exclusive rights to the Service (including source code, design, logos, and the trade name "Linglass") belong to the Provider.
7.2. Use of the Service does not grant the User any rights to the intellectual property of the Provider, except for a limited, non-exclusive license to use the Service in accordance with these Terms.
7.3. Content saved by the User (words, translations, screenshots, audio clips) is the result of the User's interaction with the Service. The Provider makes no claim to exclusive rights over user-generated content.
7.4. The User is solely responsible for compliance with third-party copyright when saving content (video screenshots, audio fragments, etc.) using the Service.
8.1. The Service is provided "as is". The Provider does not guarantee uninterrupted or error-free operation of the Service, or the accuracy of translations, audio, or transcriptions.
8.2. The Provider is not liable for:
8.3. The aggregate liability of the Provider under these Terms is limited to the amount paid by the User for the last 3 (three) months of Service use. For users of the free plan, the Provider's liability is excluded to the maximum extent permitted by applicable law. Nothing in these Terms limits liability that cannot be limited under applicable law.
9.1. To provide its functionality, the Service interacts with third-party services, including machine translation services, text-to-speech services, authentication services, and cloud storage services.
9.2. Use of third-party services is governed by their own terms of service and privacy policies. The Provider is not liable for the acts or omissions of third parties.
9.3. The Provider transfers to third-party services only the minimum data necessary to provide the relevant services. A list of recipients to whom personal data may be disclosed is provided in the Privacy Policy.
10.1. All disputes arising from these Terms shall first be addressed through negotiation. The response period for a claim is 30 (thirty) calendar days.
10.2. If a dispute cannot be resolved through negotiation, it shall be resolved in accordance with the governing law set out in Section 11, without prejudice to any mandatory rights of consumers to bring proceedings in their country of residence.
11.1. These Terms are governed by the law of the Republic of Armenia, without prejudice to any mandatory consumer-protection rights available to the User under the law of their country of residence.
11.2. These Terms take effect from the date of their publication on the Service website and remain in force until withdrawn by the Provider. The agreement concluded on the basis of acceptance remains in effect until the User's account is deleted or the Service is discontinued.
11.3. If any individual provision of these Terms is found to be invalid, this does not affect the validity of the remaining provisions.
11.4. Failure by the Provider to act upon a breach of these Terms does not deprive the Provider of the right to take appropriate action at a later time.
11.5. The Provider may discontinue the Service by giving Users no less than 30 (thirty) calendar days' notice.
Provider: Furtaev Ilia, Individual Entrepreneur (Republic of Armenia)
TIN: 20354437 · State registration number: 286.1599034
Email: [email protected]
